With over a decade of experience in the financial industry, Trena M. Jackson brings unmatched expertise and unwavering dedication to every client she serves. From her early roles in credit unions and banks to her current position as a Senior Loan Officer with Better Lending since October 2019, Trena has built a career grounded in trust, results, and a deep understanding of the mortgage lending landscape.
Born and raised on the West Side of Chicago, IL, and a proud graduate of Jackson State University, Trena has developed a nationwide reputation as a specialist in Down Payment Assistance programs, Texas cash-outs, manufactured home financing, Reverse Mortgages, 203k Rehab Loans, and a full spectrum of purchase loan options—including loans for low credit scores, bank statement loans, investment properties, refinances, and home equity loans.
Her philosophy is simple: no loan is too small, too big, or too complicated. With a personal network of trusted Realtors and Real Estate Attorneys, Trena excels at navigating complex financial situations to deliver tailored solutions. Her drive, experience, and hands-on approach consistently set her apart in a competitive and ever-evolving industry.
Down Payment Assistance Programs (Nationwide)
Expert in helping first-time and repeat buyers access available financial support for home purchases.
Texas Cash-Out Refinancing
Skilled in structuring cash-out refinance loans tailored to homeowners’ equity needs.
Manufactured Home Financing (All States)
Specializing in loan options for manufactured and modular homes across the U.S.
Reverse Mortgages
Helping seniors access home equity through federally insured reverse mortgage solutions.
203k Rehab Loans
Facilitating renovation loans that combine purchase and repair costs into a single mortgage.
Low Credit Score Lending Solutions
Experienced in securing loan approvals for clients with less-than-perfect credit histories.
Bank Statement Loans
Providing alternative documentation loan options for self-employed and non-traditional income earners.
Investment Property Financing
Supporting real estate investors with flexible and strategic financing options.
Home Equity Loans & Refinance Options
Advising clients on leveraging home equity or restructuring existing mortgage terms.
Client-Centered Problem Solving
Known for navigating complex financial scenarios with customized solutions and creative loan structuring.
Network of Real Estate Professionals
Strong partnerships with Realtors and Real Estate Attorneys to support smooth, end-to-end transactions.
Better Lending, LLC NMLS ID: 2085351 (Lic/Reg# 1021960) is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate on the basis of race, color, religion, national origin, sex, marital status, age, because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. Disclaimer: Programs subject to change without notice. All borrowers must qualify per program guidelines.
Figure: 7 TAC §80.200(b) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
| Day | To | From |
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Monday |
8:00 AM |
7:00 PM |
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Tuesday |
8:00 AM |
7:00 PM |
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Wednesday |
8:00 AM |
7:00 PM |
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Thursday |
8:00 AM |
7:00 PM |
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Friday |
8:00 AM |
7:00 PM |
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Saturday (Remote Hours) |
10:00 AM |
3:00 PM |
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Sunday |
CLOSED |
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